Maggiano's Little Italy Reviews

Authentic Italian Cuisine: Maggiano's offers a variety of dishes, many of which are authentic Italian classics. The food is described as delicious, filled with quality and flavor, traditional Italian comfort food.

Online Menu and Delivery Services: Maggiano's has an online menu and offers delivery services, making it convenient for customers to order their favorite dishes.

eClub Membership: By joining the eClub, customers can get the most out of the Maggiano's experience with exclusive offers, new dish updates, local event announcements, and more. They can also save $10 on their next visit.

Rewards and Recognition Programs: Maggiano's extends its family style to all of its teammates. A position with them can lead to advancement, future culinary opportunities, and a network of generous colleagues part of the Maggiano’s family.

Employee Benefits: Maggiano's offers a comprehensive education program uniquely designed for its Teammates. They provide a pathway to a debt-free Associate’s Degree in Business or General Studies, designed for the needs of frontline Teammate. The program is 100% online through a regionally accredited college and includes all courses, course materials, advising, and coaching support. They also offer highly competitive salary positioned at the top 25% of the industry, medical, dental, vision and life insurance within 31 days of hire, including domestic partner benefits, obtainable quarterly bonuses with an annual potential up to 175% of plan, and more.

Diverse and Inclusive Workplace: Maggiano's believes that having a diverse and inclusive workplace is good not only for its Team Members and Guests, but good for the communities that they serve as well. They aim to have fun every single day to make each other, and their Guests, feel special.

Good Quality: Maggiano's is known for its high-quality food, particularly in its family-style dining options.

Good Location: Many locations are well-located and easily accessible.

Cleanliness: The restaurants are generally clean and well-maintained.

Customer Service: There have been numerous complaints about poor customer service, including long wait times, unhelpful staff, and surly waiters.

Expensive: Some customers find the prices to be high, which can be a deterrent.

Bad Customer Service: Many reviewers have expressed dissatisfaction with the service, citing issues like missing items, slow service, and unprofessional behavior from staff.